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Onboarding Guide

Drew
Updated

This guide serves as a reference for users to self-onboard and aid in their adoption of the features in Trym.
 

Features

 

Touchless Harvesting

 

 

Hardware

Scale Station

Touchless Harvesting works with the Ohaus Ranger 3000. The Ranger model has built-in underhang capability and benchtop scanning, allowing you to harvest by hanging the plants or resting them atop the scale.

 

Virtually all operators opt to hang plants and minimize damage to the plants during the harvest process. To make a harvest station for hanging plants, you'll need to consider if your station needs to be mobile or static.

 

The station may need to be mobile if you intend to weigh the plants in different locations each harvest. Perhaps your operation works best if you hang the plants in our outside the flowering rooms.

 

The station could be static if you do not intend to weigh the plants in different locations each harvest. Perhaps your operation works best if you hang the plants in or outside the dry rooms.

 

Below is an image of a scale station that could be mobile or static. You can also consider wall mounting the hardware for static stations to minimize floor space clutter. You could also consider a small table or shelf next to the station instead of a mount, especially if you are using a reader to scan your plant tags.

 

 

Touchless Harvesting Base Hardware

  1. Ohaus Ranger 3000

  2. NOT PICTURED - Bluetooth Adapter

  3. Wire Shelving Rack

  4. Gooseneck Tablet Mount, or something to mount your device to/on

  5. Mobile Device, iOS or Android

  6. NOT PICTURED - Optional, RFID Reader or 2D Barcode Scanner

 

Scanner and Reader Options

Trym integrates with the TSL 1128 RFID Reader and/or the Zebra DS2278 2D Cordless Scanner. If you do not already have one, you can easily purchase one from our hardware partner, Digital Balance Solutions.

 

Minimize the required hardware and use the built-in rear facing camera on your mobile device to scan tags. This is only efficient if you are allowed to remove tags from the plants when you harvest them. If you are required to keep tags on your plants post-harvest, consider the RFID or 2D barcode scanner for maximum efficiency.

 

 

Setup

RFID Reader

The TSL 1128 reader arrives in a few pieces and you will need to assemble it before you can use it. You should charge the battery before use, batteries are typically shipped with 50% charge.

 

For detailed product information, please refer to the quick-start guide from the manufacturer, attached below for your convenience.

 

 

Connecting the RFID Reader to the Trym Mobile App

Ensure that the reader is fully charged and disconnected from power before connecting.

  1. Squeeze the trigger once and release to turn the reader on. The blue LED on the left-side of the reader should flash, indicating that the reader is in discoverable via Bluetooth

  2. In your iOS/Android settings, go to Bluetooth settings and connect to the reader. The device name should end in 1128, and is the reverse of the serial number on top of the reader (e.g. if the device S/N on top is 1128-US-00420, its bluetooth name will be 00420-US-1128)

  3. Open the Trym app and head to the Connections module from the left-side menu, after a few seconds the reader will appear in the RFID section - Tap on it to connect, tap the X on the left-hand side to disconnect from it later

 

RFID Settings

RFID Settings are changed when you take an action on the Trym mobile app, such as Harvesting, Moving tagged plants, Phasing tagged plants, Destroying tagged plants, or Finding a tag.

 

When the mobile app is waiting for a scan, you will be presented with the screen below where you can change some settings of the RFID reader or scan a tag with different methods.

 

  1. RFID Reader battery level

  2. Change power level of RFID reader to narrow or widen the search range

    1. 1% will get you about 1-3 feet of range, 100% will get you about 12-14 feet of range

  3. Toggle between squeezing the trigger to scan for a tag, or having the reader automatically and constantly scan for tags

  4. Manage bluetooth connections

    1. Change to a different scale or RFID reader midway through an action

  5. Toggle to onboard camera to scan a tag

  6. Toggle to keyboard to search for tags by inputting part of a tag number
    ​

 

 

 

Zebra 2D Barcode Scanner

The Zebra DS2278 2D Cordless Scanner works out of the box. Other than charging the device to 100% before the first use, you shouldn't need to perform any setup as part of the unboxing.

 

If needed, please refer to Zebra's Quick-Start Guide or the Product Reference Guide.

Connecting the 2D Barcode Scanner to the Trym Mobile App

  1. Open the Trym app, from the left-side menu, go to Connections

  2. Turn on the Zebra Scanner by holding the trigger for a few seconds

  3. Scan the barcode listed under Barcode Scanner to pair the scanner to the Trym app

  4. Once connected, you can scan plants and take actions against them in Tag Scanner, from the left-side menu

     

 

Scale

The Ranger 3000 works out of the box and shouldn't need any calibration or setup. If needed, please refer to the User Manual.

 

Note that some states do require you to have the scale sealed and certified by a local authority, such as a Weights and Measures division.

 

Connect the Bluetooth Adapter to the Scale

  1. Ensure that the power adapter and all peripherals are unplugged from the scale

  2. Carefully flip the scale upside down and rest it on a flat surface to expose the underside

  3. Remove the red plastic panel to reveal the ports, the RS232 port is the horizontal port at the front of the scale

  4. Connect the RS232 extension cable to the port, adjust both side screws on the port to ensure the extension remains secured

  5. Guide the cable through on of the three inlets and snap off the matching inlet cover on the red plastic cover

  6. Carefully flip the scale back on its feet and replace the stainless steel platform

  7. Connect the Bluetooth adapter to the extension cable and plug both devices into their respective power supplies

 

Set Scale to Grams

Set the scale to grams by holding the Units button and releasing it when the Grams unit of measure appears on screen.

Enable Auto-Print

The Print function on a scale sends the weight measurement to a connected device, like a mobile device or printer. For example, in a supermarket deli, the scale prints the weight and item information onto a label with a barcode for checkout.

 

In Touchless Harvesting, the print button sends the weight via Bluetooth to the Trym mobile app. Enabling Auto-Print allows the scale to automatically send the weight at set intervals without pressing the button.

 

 

  1. Ensure that the scale and bluetooth adapter are connected to power

  2. Power on the scale. Press and hold the On/Zero button, first from the left, until the scale turns on.

  3. Hold the M+ / Menu button, fourth from the left, for a couple of seconds until the screen changes to first menu option

  4. Press the Print/Units button, second from left, 5 times until you see the "Print" menu

  5. Press the On/Zero button, first from left, once to enter the "Print" menu

  6. Press the Print/Units button, second from left, 2 times until you see the "APrint" menu

  7. Press the On/Zero button, first from left, once to enter the "APrint" menu

  8. Press the Print/Units button, second from left, 2 times until you see the "Inter" menu

  9. Press the On/Zero button, first from left, once to enter the "Inter" menu

  10. The screen will display a "1", press Press the On/Zero button, first from left, once to accept the value

  11. Press the M+ / Menu button, fourth from the left, to exit

Connect the Scale to Trym

Note, the Bluetooth adapter has a dedicated charging port on its side. It does not charge from the RS232 port at the front.

 

Lights

  • A steady red LED indicates the adapter is charging

  • A flashing green LED indicates the device is on and bluetooth and in discovery mode

  • A static green LED indicates the device is on and bluetooth is connected

  • A flashing blue LED indicates a data transmission.

    • Pro Tip: If auto-print is successfully set up at a 1s interval, the blue light will flash blue every second. This is a visual check you can perform to ensure that the scale is set up correctly.

 

  1. Connect the adapter to power. A red LED light indicates the adapter is charging

  2. Press and hold the button on the adapter until the green LED flashes

  3. Open the Trym app and go to the Connections menu from the left-hand menu

  4. The adapter will appear in the Scale section of the connections page, its name on screen matches the serial number printed on the adapter. Press it to connect

  5. The green LED will become steady when connected

Enable Touchless Harvesting

  1. Open the Trym app and go to the Harvest menu from the left-hand menu

  2. Press the Settings menu in the top right corner

  3. Turn Touchless Harvesting on

  4. Set the Time delay between plants to 5s

    1. Pro Tip: This setting dictates how long it takes for Trym to automatically save a plant and weight, so long as the weight has been steady for the duration of the time delay between plants. If you find yourself waiting for this delay to weigh a new plant, you can change this setting mid-harvest from the harvest details page

 

 

 

Actions

 

Harvesting

No matter the chosen method of scanning tags, the order of operation with Touchless Harvesting is as follows:

 

  1. Hang unweighed plant under scale

  2. Scan Tag

  3. Remove weighed plant from scale and repeat steps 2 and 3 until all plants are harvested, then submit the harvest to Trym

Ultimately, you want to hang the plant first, and then scan it.

 

Harvesting with RFID Reader

 

NB: Metal panel/sheets walls can impact the ability for RFID readers to precisely read an intended tag. If your RFID reader is struggling to precisely read and capture intended RFID tags, consider using the Zebra DS2278 wireless barcode scanner .

  1. Connect the reader to the Trym mobile App (see instructions above)

  2. From the left-side menu, go to RFID Reader and tap the Harvest button

  3. Complete the Harvest Details and then start your harvest

    1. Harvest Name

    2. Harvest Date

    3. Cultivar

    4. Dry Room

  4. Click on the Add Plants button to harvest your first plant

  5. Hang the plant under the scale and scan the tag, the mobile app will chime when the plant is saved and you can move on to the next

  6. Repeat step 5 until you are done harvesting this cultivar, and then submit your harvest from the Harvest Details screen

     

Harvesting Plants with 2D Barcode Scanner or Camera

  1. Connect your 2D Barcode Scanner to your Trym App (See instructions above)

  2. Go to the Tag Scanner menu from the left-hand menu

  3. Hang a plant and scan the tag

    1. For the first plant of a cultivar, complete the Harvest Details and then start the harvest

      1. Harvest Name

      2. Harvest Date

      3. Cultivar

      4. Dry Room

  4. The mobile app will chime when the plant is saved and you can move on to the next

  5. Repeat step 3 until you are done harvesting this cultivar, and then submit your harvest from the Harvest Details screen

Auditing Plants and Packages

  1. Connect the reader to the Trym mobile App (see instructions above)

  2. From the left-side menu, go to RFID Reader and tap the Audit button

  3. Enter your audit details:

    1. Audit Type — Select the type of object you wish to audit, Plants or Packages

    2. Room — Select the room you wish to audit

    3. Zones — Optionally narrow your audit down to a specific zone or zones within the selected room (e.g. the Mothers zone in a veg room)

  4. When you begin, the audit will show 4 different statuses of plants or packages:

    1. Expected — The number of plants/packages recorded in Trym and METRC currently located in the selected room

    2. Found — The number of tags that have been found so far

    3. Missing — The number of tags expected in the room that are not yet found

    4. Excess — The number of tags found that do not belong in the room (e.g. plants found in the room next door)

  5. The number of Expected plants or packages will match the Missing number until you begin auditing. Once the Missing number of plants or packages hits 0, you have found all of the plants or packages in the selected room and you are finished with the audit.

    1. Pro Tip: If you are struggling to find the last few plants, make sure you're auditing on both sides of benches and make sure you capture all the plants in the corners - It's usually the corner plants that are missing.

  6. You can review and download finished audits in Trym Explore — Facilities — Room — Audits

ADD AUDIT REPORT GIFT HERE

 

Moving and Phasing Tagged Plants

 

Moving and Phase Tagged Plants with RFID Reader

 

NB: Metal panel/sheets walls can impact the ability for RFID readers to precisely read an intended tag. If your RFID reader is struggling to precisely read and capture intended RFID tags, consider using the Zebra DS2278 wireless barcode scanner .

  1. Connect the reader to the Trym mobile App (see instructions above)

  2. Start an audit in the room where the plants are currently located in the system, see instructions above

  3. Consider using the RFID waves icon in the top right corner to lower the range of the RFID scanner to 1%. This will help to ensure that the reader only capture plants in close proximity

  4. When you are ready and all of the plants you want to move/phase are found, Save your audit and then choose the Move or Phase option. All of the found plants will be moved/phased

Pro Tip: To simplify the process, move your plants to their destination room first, and scan them in their new location instead of in the origin room. 
 
For example, if moving plants from the Veg room to Flower 1, land the plants on each bench in Flower 1 and once a bench is full, start your audit for the Veg room, lower the range to 1%, scan all of the plants on the bench that was just filled, finish your audit, and finally move/phase the plants.

 

Moving and Phasing Tagged Plants with 2D Barcode Scanner

 

  1. Connect your 2D Barcode Scanner to your Trym App (See instructions above)

  2. From the left-hand menu, tap the Tag Scanner function and scan your first plant

  3. Tap the move or phase option, and complete the form:

    1. Date - The reported Move or Phase date

    2. Room - The destination room

    3. Zone - The destination zone in the room

  4. Every plant you scan thereafter will be a part of this Phase/Move

    1. Pro Tip: Scan your plants zone by zone after they have landed in destination room and zone to simplify the process

  5. When you have scanned all intended plants, tap the back button in the top right to review your Move/Phase and tap the "submit Move/Phase" button at the bottom when ready

 

 

Destroying Tagged Plants

Destroy Tagged Plants with RFID Reader

 

NB: Metal walls/panelling can impact the ability for RFID readers to precisely read an intended tag. If your RFID reader is struggling to precisely read and capture intended RFID tags, consider using the Zebra DS2278 wireless barcode scanner that Trym integrates with Trym for destruction.

 

  1. Connect the reader to the Trym mobile App (see instructions above)

  2. From the left-side menu, go to RFID Reader and tap the Destroy button

  3. Tap "Add Plants" and begin scanning the destroyed tags

    1. Pro Tip: If you're destroying a lot of tagged plants, set them up like you would a touchless harvest to speed things up.

  4. Complete the form, each plant will at least need the user to enter the plant's weight if no bluetooth scale is connected

  5. When all plants have been recorded, review your Destroy Summary and tap the "Report Destroy to Trym" when ready

     

Destroy Tagged Plants with 2D Barcode Scanner

 

  1. Connect your 2D Barcode Scanner to your Trym App (See instructions above)

  2. From the left-hand menu, tap the Tag Scanner function and scan your first plant

  3. Tap the Destroy function, and complete the form, each plant you destroy will at least need the user to enter the plant's weight if no bluetooth scale is connected

  4. When all plants have been recorded, review your Destroy Summary and tap the "Report Destroy to Trym" when ready

 

Find a Tag

  1. Connect the reader to the Trym mobile App (see instructions above)

  2. From the left-side menu, go to RFID Reader and tap the Find a Tag button

  3. Complete the form:

    1. Tag Type

    2. Select a tag

      1. Enter the last 6 characters of the tag number

  4. While squeezing the trigger, walk around the room you believe the tag is located in and use the feedback from the app and reader to locate the tag

    1. On-screen signal strength percentage

    2. Vibrations, either weak or strong, from the reader

    3. Beeping, either rapidly or slowly, from the reader

    4. Pro Tip: Most rooms with tagged plants have more-or-less sequential tags. Try to narrow down the location in a room based on the tag numbers you can see on the plants. e.g. if you're looking for tag 00420, look for a bench or table with tags somewhere in the 00320-00520 range to narrow your search area

 

 

Syncing with METRC

 

Trym has a bi-directional sync with METRC. We sync information FROM and TO METRC.

 

FROM METRC

 

Syncing information FROM METRC happens automatically every 10 minutes, e.g. 16:00, 16:10, 16:20, etc, so long as all events in Trym are reported to METRC. Sync status is displayed next to your facility name.

 

 

 

TO METRC

Users have to press a button to report new events to METRC. Detailed steps are in the "Reporting Events to METRC" section.

 

Merging Multiple Harvests into One

The need to merge multiple harvests may arise for a number of reasons:

  • Multiple harvest stations were used to speed up the process

  • Someone accidentally submitted a harvest before it was finished

  • You thought a harvest was done, and then more plants were found later

Whatever the reason, you can combine harvests into one before you report to METRC.

  1. go to explore.trym.io and login

  2. Click on the Harvests module from the left-hand menu

  3. Select multiple, unreported, harvests of the same strain

  4. Click the Combine button and confirm your selection if correct

 

 

 

 

Reporting Events to METRC

  1. go to explore.trym.io and login

  2. Click on the Compliance module from the left-hand menu

  3. Review your events, and when ready click on the "Report to METRC" button

 

 

 

Reverting Events

  1. go to explore.trym.io and login

  2. Click on the Compliance module from the left-hand menu

  3. The first event at the top can be reverted by clicking the revert arrow on it before the second event below it can be reverted in turn

    1. Pro Tip: Contact the support team using the support widget in the bottom left if you need help with reverting a particular event

 

 

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